Questions, answered plainly.

Your WhatsApp chat export — a direct or group chat. More channels are coming: Slack, email, Telegram, Instagram, Messenger and TikTok.

Processing time depends on chat size. DialogSignal shows progress throughout instead of leaving you guessing.

Version comparison is part of the product direction and should be confirmed in your plan before relying on it.

The specific source messages behind an answer, shown with enough surrounding context to check the conclusion.

DialogSignal includes WhatsApp Business operations and CRM tools. They switch on at launch, and your plan decides which ones you get. Today everything runs from a chat you export yourself — nothing is connected.

Plans and prices arrive with launch. They are published before billing opens, so you see them before there is anything to decide.

No. Early access is free, and no payment details are requested anywhere on this website.

You upload one WhatsApp chat export and use everything in the trial: the chat analysis views (summary, timeline, participants, tone and mood, social, insights, compare and conflicts), Knowledge Hub with Location Map, Ask & Verify, Translate, and Reports.

Knowledge Brain, AI CRM, Chat Wiki, Chat Graph and WhatsApp Business. Each carries a “Coming soon” label wherever it appears on this site.

Talk to us. Team use, higher-volume analysis and reporting are mapped in a conversation with us, so tell us how your business runs on WhatsApp.

You do. DialogSignal reads what you upload and builds results from it, and both stay yours. You can export or delete them at any time.

Only you see your workspace. Every record is tied to your account, so no other customer can reach it. Our team opens a conversation only when you ask for support that needs it, or where the law requires it.

From launch, your conversations and everything built from them are stored on Google Cloud, in one fixed location chosen for where you are — the region closest to you. For customers in Saudi Arabia, that location is Saudi Arabia; the group below has the detail.

Your conversations are processed and stored on Google Cloud. Your sign-in is handled by Google, and your conversations are stored separately from your sign-in details.

For as long as your account exists, or until you delete it. Uploads and results stay until you remove them; nothing expires behind your back.

From inside the product. Delete a single upload, or your whole account; account deletion removes your conversations, your results and your files. Every deletion is recorded so it can be confirmed.

Yes. Export your conversations and the results built from them at any time, from your account.

DialogSignal reads the WhatsApp chat export you upload yourself. Nothing is installed on your phone, no number is registered, and no message is ever sent on your behalf. A WhatsApp Business connection is coming soon, and using it will be your choice.

Yes. Every connection to DialogSignal is encrypted in transit, and everything stored is encrypted at rest.

Sign-in is handled by Google, so your login carries the protection of your Google account, including any two-step verification you have switched on.

Yes. Your data is backed up automatically.

We tell affected customers within 72 hours of confirming it: what happened, which data was involved, and what we are doing about it. Notice goes to the email address on your account.

Write to us through the contact form and choose the privacy option. A real person reads every report and replies personally.

No. Your conversations are never used to train AI models.

AI reads the conversation you upload to produce summaries, timelines, cited answers and translations. It runs only after you give consent inside the product, and you can withdraw that consent at any time.

Every answer cites the exact messages it came from. Open a citation and read the original messages in context before you rely on it.

Access, correction, export, restriction, objection and deletion. Each is a workflow inside the product, and requests are answered within 30 days.

You are responsible for having the right to upload a conversation, including any permission the other people in it need to give. DialogSignal does not obtain that permission on your behalf. Everything you upload stays private to your account.

DialogSignal is for businesses, and for individuals organising their own conversations. You must be at least 18 years old to hold an account.

No. DialogSignal reads one thing: a chat file you already have and choose to upload. What it sees is exactly what you exported yourself, and nothing beyond it.

Yes. Group and one-to-one conversations both work the same way, and the chat stays private to your account once it's uploaded. You are responsible for having the right to upload a conversation, including any permission the other people in it need to give.

No. Only you see your workspace. The people in the chat stay exactly where they were: nothing reaches them, and nothing about your workspace is visible to them.

The conversation is read and analysed as a whole, however many languages are mixed inside it, so nothing gets lost between them. Your summary, timeline and answers come back in English and Arabic, from day one — more languages are on the way. Translate & Bilingual moves individual messages from any language to any language, and Ask & Verify lets you ask your question and see the exact messages behind the answer.

Every customer in Saudi Arabia — individuals, businesses and enterprises — has the servers and the database that hold their conversations and everything built from them in Saudi Arabia, on Google Cloud, from launch. Google Cloud’s presence in the Kingdom is what makes this possible.

Yes, from day one. Upload Arabic chats and get the full analysis, translate any language to any language, ask your follow-up questions in Arabic, and read the answers in Arabic.

Your data is stored in Saudi Arabia, in line with PDPL data-residency expectations. The product gives you the rights PDPL sets out: to see, correct, export, restrict, object to and delete your data. Your conversations are encrypted and never used to train AI.

Yes. Write to us through the contact form and choose the privacy option; we answer directly and in writing.

The early-access form stores your email address; the optional questions and the contact form store what you choose to give. We use it to run early access and to reply to you, and we keep it separate from anything you later upload for analysis. Marketing email is opt-in and you can unsubscribe at any time. Ask us through the contact form and we delete it.

Anonymous analytics runs only if you allow it, and you can change your choice at any time from “Analytics choices” in the footer. It counts page visits and a few actions — button clicks, completed sign-ups and sent messages — never what you type. It respects your browser’s Do Not Track setting, and your choice is remembered in your own browser. The forms run a quick automated bot check that only tells us a real person pressed submit.

DialogSignal is a product of Thinkers Engine LLC, registered in Wyoming, United States. Business address: 30 N Gould St #46267, Sheridan, WY 82801. Email info@thinkersengine.com or hello@dialogsignal.ai, phone or WhatsApp +1 (219) 298-0308.